Privacy Policy

We respect the privacy of the customers and visitors of www.tnsft-bookstore.com and only collect information in order to fulfill the purpose of supplying the Diagnosing Performance and Reliability book.

Information we collect

We may collect analytics data, or use third party tools to measure the site traffic in aggregate form such that it cannot be manipulated to identify individuals.

When we respond to a request for information, the email address, and if provided, the associated name, will be added to the contacts database. If you request us to remove those details, we will comply as soon as we receive the request.

If you make a purchase from us, the payment processing is completed by secure third parties, either Wix Payments or PayPal. We do not have any access to payment information. We do receive information so that we may fulfill an order (a name, email and shipping address) and this is recorded on a copy of the invoice and the shipping label, but not in a database that can be used for marketing purposes.

Cookies information

When you visit the site, we send cookies (small text files of alphanumeric characters) to your computer that uniquely identifies your browser and helps you navigate the site faster. A cookie may also convey information about the pages you view and the links you click. You may disable the receipt of cookies in your browser settings, but doing so may possibly affect your ability to navigate the site.

Please use this form if you would like us to answer a question by email:

© 2019 David J Hartshorne The New Science of Fixing Things Ltd